Elevate Your Outdoor Cooking Experience
Take your outdoor cooking to the next level with the Charcoal Grill with Offset Smoker. This all-metal steel outdoor smoker is designed to deliver exceptional grilling and smoking performance, providing you with the versatility to cook a wide range of delicious meals for family gatherings, backyard parties, and more.
Product Features
- Offset Smoker: Seamlessly attached to the main fire chamber, the offset smoker provides additional grilling or smoking space for small side dishes. The groove design on the lids ensures optimal sealing performance of the smoker box.
- Heavy Duty Construction: Made of thick metal alloy steel, this smoker/grill is built to last. The sturdy construction enhances stability and heat retention, ensuring consistent cooking results every time.
- Safe Enamel Grilling Rack: The grilling rack is wrapped with safe enamel material, making it acid-proof and high-temperature resistant. This ensures the safety of your food while maintaining its original flavor.
- Large Cooking Space: With a total cooking area of 512 sq. inches, including 366 sq. in. primary cooking area and 146 sq. in. offset smoker, you’ll have plenty of space to cook for family and friends.
- Satisfaction Guaranteed:we are committed to providing professional customer service. Rest assured that your investment is protected, and any issues will be promptly addressed.
Benefits
- Versatility: Whether you’re grilling steaks, smoking ribs, or cooking burgers, this charcoal grill with offset smoker offers versatility to meet all your outdoor cooking needs.
- Durability: Built with heavy-duty metal steel, this grill is designed to withstand the rigors of outdoor cooking, ensuring years of reliable performance.
- Convenience: The offset smoker provides additional cooking space without compromising on performance, making it ideal for preparing a variety of dishes simultaneously.
- Enhanced Flavor: The offset smoker allows for indirect cooking, resulting in tender, flavorful meats infused with rich, smoky taste that will impress your guests.
Experience the joy of outdoor cooking with the Charcoal Grill with Offset Smoker
With its durable construction, versatile features, and ample cooking space, this grill is sure to become your go-to choice for delicious outdoor meals.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sellvia Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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